Refresh Tax Relief Disclaimer

Refresh Tax Relief cannot promise a particular result in your tax matter. Although we work hard to pursue the most favorable resolution available, we're not able to guarantee:

• •A specific reduction in what you owe
• •IRS acceptance of any settlement or payment arrangement we propose
• •Release of any wage garnishment or levy
• •Abatement of penalties or interest
• •How long your case will take to resolve
• •Eligibility for any particular IRS relief program

Any figures we share are drawn from past client outcomes. Your own result will depend on factors unique to you — income, assets, living expenses, filing history, and how the IRS chooses to exercise its discretion in reviewing your file.

Nothing on our website or discussed in a consultation should be treated as legal, accounting, financial planning, investment, or bankruptcy advice. Our staff includes credentialed professionals — CPAs and Enrolled Agents — but you should still seek independent professional guidance tailored to your own circumstances.

To be clear:

• •Refresh Tax Relief has no affiliation with, endorsement from, or sponsorship by the IRS
• •We are not connected to the U.S. Department of the Treasury
• •We have no ties to any government body at the federal, state, or local level
• •We are privately owned
• •Nothing we offer is a free government benefit program

While our representatives are authorized to appear before the IRS on your behalf, we operate as an independent business and charge fees for that work.

• •Every engagement involves professional fees
• •Fees for the investigation phase (Phase 1) and the resolution phase (Phase 2) are billed separately
• •Once work begins, fees already charged are not refundable
• •Completing our services doesn't necessarily mean your tax debt is gone — you may still owe the IRS
• •Any settlement reached is still your obligation to pay
• •Interest and penalties can keep accruing while your case is being worked

We don't control the IRS's timeline. As a general guide:

• •Investigation (Phase 1): about 1–2 weeks
• •Resolution (Phase 2): roughly 2–10 months, though this varies widely

Several things outside our control affect this, such as IRS backlogs, how complicated your situation is, how quickly you respond when we need documents, which agent your case lands with, and whether an appeal or extra review comes into play.

We try to keep our website and consultations accurate, but tax law and IRS policy shift often, our content is written in general terms, and it may not fit your exact situation. Confirm anything important with a qualified professional before acting on it.

Working with us doesn't relieve you of the need to:

• •File all tax returns — past, present, and future — on schedule
• •Make estimated payments if they're required
• •Keep up with current-year tax obligations as they come due
• •Stay in compliance with IRS rules generally
• •Give us information that's accurate and complete

If you fall out of compliance, we may end our engagement, and the IRS could reject the resolution we're pursuing.

Where our site links to other websites, we don't vouch for their content, can't be held responsible for what they offer, and aren't liable for any harm that comes from using them.

Client stories featured on our site are real, but keep in mind: they don't represent a typical outcome, past success doesn't predict future success, everyone's situation is different, and not every client gets the result they hoped for. What happens in your case depends on your finances, your tax history, and how the IRS decides to handle it.

Our team — CPAs and Enrolled Agents authorized to represent clients before the IRS — provides these services, but browsing our site or having an initial call doesn't establish an attorney-client relationship. Unless we tell you otherwise, the person handling your case is a CPA or Enrolled Agent, not a lawyer.

As far as the law allows:

• •We're not on the hook if a resolution attempt doesn't pan out
• •We don't answer for IRS decisions, actions, or delays
• •We're not liable for penalties, interest, or collection efforts that continue
• •We're not responsible for financial losses on your end
• •If we are found liable, it's capped at the amount you paid us in fees

We may not offer our program everywhere, and pricing can differ depending on your state; some states may require extra steps or added fees.

We don't handle bankruptcy filings, provide legal advice, or offer credit repair. Talk to a bankruptcy attorney if that's a path you're considering — for some people, it may make more sense than tax resolution.

You're always free to:

• •Handle your IRS matter yourself, with no representative
• •Reach out to the IRS directly
• •Look into free or low-cost assistance programs
• •Choose a different tax professional if you'd prefer

By engaging our services, you confirm that you've read and understood this disclaimer, agree to its terms, and accept that outcomes vary from client to client with no guaranteed result.

This disclaimer can be revised at any time, with changes taking effect as soon as they're posted. Continuing to use our services after an update means you accept the revised terms.